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Contact Us

Emmaline in Cerise

Whether it’s fitting advice or a question about your order, we would love to hear from you.

Our friendly Customer Service team is based across the pond in the UK, so for the quickest response we would recommend sending us an email.

However, you are more than welcome to call us or drop us an email to arrange a call back from our team.

Email

Send us an email to [email protected] and we will aim to respond back within 1-2 business days.
 

Call

Our Toll Free number is +1 (833) 8162365. Phone lines are open until 12pm EST Monday to Friday (excluding UK National Holidays).

Or if you’d prefer, you can request a call back from us by emailing us at [email protected] and we can arrange this with you.

Support & Advice

Marie in Delicacy

Shipping & Returns

Discover all the information you need about shipping times and our returns policy.

Pippa

FAQs

Find the answers to our most frequently asked questions.

Latest Collections

Discover our effortlessly elegant new season lingerie collections.

Fantasie's Fit Advice

Explore our helpful guides so you can find your perfect fit with Fantasie.